Here at DB TAC, we want you to be satisfied with your purchase.
We offer a 30-Day Hassle Free return on all new and unused items with its original factory packaging. If you received a wrong or defective item, DB TAC is more than happy to provide our customers with a pre-paid shipping label for the return. All items must be intact, complete, and without any missing parts or pieces. If the item is damaged, modified, or used; then your return is subject to a 15% restocking fee. If a customer decides they no longer want the item, then the customer will be responsible for the return shipping fee and packaging.
If you need to process a return, please contact us via e-mail at: [email protected] with your Order Number and the Item(s) you wish to return. In addition, please provide detailed pictures of the item(s) you wish to return, so that our RMA Team can carefully review and process your return effectively.
If you have any questions, please feel free to contact us via e-mail so we can assist you further. A customer support agent is available from 9 am to 6 pm PST to answer any questions you may have. Thank you for shopping here with us at DB TAC!